What's included?

Minutes and texts

All our price plans include minutes and texts. These are:

  • Standard UK texts
  • Minutes for calls to UK mobiles and landlines (starting 01,02,03) within the UK

All pay monthly plans are subject to a minimum period, a credit check and Airtime Conditions. If your price plan includes unlimited texts or calls, these are for your personal (non-commercial) use only. Unlimited calls are subject to a 60-minute call cap.

For information on call charges abroad, please visit www.vodafone.co.uk/goingabroad


How about mobile data?

Most of our price plans include a UK mobile phone data allowance for use in the UK. If it's 500MB, you'll have enough to send and receive around 5,000 emails or log into Facebook up to 10,500 times. Or you could view 100 five-minute YouTube clips - or roughly 1,600 standard web pages.

Price plans that include a UK mobile phone data allowance also include access to a BT Openzone Wi-Fi hotspot - which you can enjoy in over 5,000 UK locations. The amount of data you'll be able to download will depend on the plan you have, and you'll need to make sure that your device supports Wi-Fi to access BT Openzone.

VoIP - Voice over internet protocol
This price plan doesn't include access to VoIP services like Skype. You can opt in to our VoIP extra for £15 a month by calling 191 from your Vodafone Mobile. This gives you 30 days' access - and you can opt out at any time.

VoIP is for your personal, non-commercial use only.


What about using internet abroad on my mobile phone?

You can add Vodafone Data Traveller for £10 for 30 days, which gives you a 25MB daily allowance in our Europe zone. Or you can enjoy the same data allowances in our Europe zone without a monthly cost by simply paying £2 a day to use this service.

For a full list of countries where you can use your data allowance and terms, please visit www.vodafone.co.uk/goingabroad

Charges during the minimum period

If you decide to end your pay monthly agreement before the minimum period is up, you'll still need to pay the line rental to the end of the minimum period. Exceptions are when we terminate the agreement through no fault of your own, or you end the agreement under clause 11b of the Airtime Conditions. In these instances you may still need to make a payment for your mobile devices.


What if I go over my allowance?

If you exceed the allowance in your price plan (or your plan doesn't include allowances for certain services), the following charges will apply. These prices are by the minute. All UK calls and voicemail are charged by the second, with a one-minute minimum call charge.

Out of bundle charges Cost
Calls to any Vodafone UK mobile, standard UK landline (starting 01,02 or 03) and UK voicemail 35p a minute
Calls to other UK mobile networks 35p
Non-geographic numbers starting 0500, 0800 or 0808 14p a minute (one minute minimum call charge applies)
Non-geographic numbers starting 0844 or 0871 35p a minute (one minute minimum call charge applies)
Non-geographic numbers starting 0845, 0870 14p a minute (one minute minimum call charge applies)
Calls to Premium rate services (start with '09') 60p - £2.10 a minute (one minute minimum call charge applies)
Calls to voicemail in UK 35p a minute
UK Text messages(per message) 12p
UK Picture messaging (Up to 300kb) 37p
UK Video messaging 62p
Mobile phone internet within the UK (per 50MB) £1
Calls to Europe £1 per minute
Calls to Rest of the world £1.50 per minute
Text messaging abroad ( up to 160 characters) 25p

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