We're passing the VAT reduction on…

The Government reduced VAT from 17.5% to 15% - and we're passing this saving on to our customers.

For Pay monthly customers

The 2.5% VAT reduction will be applied to all price plans from Monday 1 December - which means your monthly bill will be even cheaper.

A £25 per month price plan, for example, now costs £24.47 per month while VAT remains at 15%. The VAT on usage charges, that's things like calls and texts, will be reduced to 15% too.

For Pay as you talk customers

The VAT reduction means you'll now get even more for your money. From 1 December, you'll get 2.5% extra credit when you top up.

For example, when you top up £10 you'll automatically receive £10.25 credit. If you top up £5, you'll get £5.13 credit. You don't need to do anything - except top up and enjoy the savings.

Have prices been changed?

The VAT reduction applies to almost everything we sell. And, as you'd expect, were passing these savings on. Whilst VAT remains at 15%, our price plans and all our phones and devices, will include VAT at 15%.

If you're shopping in our new online shop, price plans include VAT at 17.5%. Don't worry - we'll reduce the VAT on your monthly bill.